I’ll start by saying this is a beautiful mask that comes in a beautiful gift box. It is as pictured, very pretty. There are things about it, though, that disappoint me and make me feel it’s not worth as much money (functionwise) as it costs. I wish it didn’t have the eye holes because I also like to chill my eyes and eyelids so I have to use a separate eye mask. Maybe there could be two versions, since there are probably people who do prefer having the eye holes. (Maybe the mouth hole is unnecessary too? Why not chill the lips?) The other disappointing thing is it doesn’t stay cold very long — and I chill it in the freezer, not just the fridge. That’s not the fault of this specific mask, obviously, but just a property of the jade. If you’re aware of these things and know they won’t disappoint you, then you’ll love the mask. It does feel like a good bit of self pampering to use such an aesthetically pleasing mask packaged so nicely.Quality is good. I put it in the box when I'm not using it to keep it protected.The product was overall very goodIt is great. The quality is good. I feel chill, relax and comfortable. i put it in the fridge before putting it on my face by end of the day. It helps my face tighter and fresh.Cute packingI loved this product, but it broke under a month of having it and caring for it very diligently- what a disappointment . Do not buy.Love it !It’s a bit pricey but feels so good!!! And works well.I lay on the couch and put it on and in 20 minutes or so I felt refreshed and my face looked improved. Depuffed! I recommend.